Gaming is more than wins and losses — it's entertainment, excitement, and fun. eb99 is always here to make sure that fun never becomes a problem.
Free tools eb99 provides to help you stay in control of your gaming
Set a maximum deposit limit — daily, weekly, or monthly. Limits take effect immediately once set. To increase a limit, you'll need to wait 7 days.
Decide in advance the maximum amount in BDT you are willing to lose in a given period. Once you hit that limit, gaming will stop automatically.
Set a time limit for how long you play in one session. You'll get a reminder when your time is up.
Exclude yourself from your account for a set period or permanently. Options range from 30 days to a permanent ban.
Need a breather? Take a break from gaming for 24 hours, 3 days, or 7 days. You won't be able to log in during that time.
View your full betting and gaming history at any time. Get a clear picture of how much time and money you have spent.
Playing at eb99 is a form of entertainment. But like any entertainment, gaming has a healthy limit — stay within it and the experience stays enjoyable; cross it and problems can follow.
Statistics show that the majority of players game responsibly — they play for entertainment and stick to a set budget. However, a small number of people develop an unhealthy dependency on gaming. This is not a character flaw; it is a health issue, and it can be treated.
At eb99, we believe a happy and healthy player is our greatest success. That's why Responsible Gaming isn't a box we tick — it's the philosophy we build everything around.
The first step toward responsible gaming is starting with the right mindset. Before you play, ask yourself a few honest questions:
If these questions make you uncomfortable, it's best to skip gaming for today.
Playing responsibly doesn't mean having less fun. In fact, staying within your limits makes the experience even better. Here are some habits that will keep your gaming healthy and enjoyable:
Only bet what you can afford to lose.
Decide how long you'll play before you start.
Don't chase bigger bets after a big win.
Let people close to you know. Feeling the need to hide it is a warning sign.
Playing without understanding a game increases your chances of losing. Learn how it works before you play.
Tiredness reduces your ability to make sound decisions.
Use this traffic-light method to assess yourself
If you notice even one "red" warning sign in yourself — don't wait. Contact the eb99 support team, activate self-exclusion, or tell someone you trust. Asking for help is a sign of courage.
Answer the following questions honestly. If you answer "Yes" to more than 3, consider reaching out for help.
After a loss, do you chase your losses by placing bigger bets?
Have you ever hidden anything about your gaming from family or friends?
Have you ever spent money set aside for essential expenses on gaming?
Do you feel restless, irritable, or low when you can't play?
Have you tried to cut back or quit but couldn't?
Has gaming caused problems at work, at home, or in your relationships?
Do you play to ease financial stress or to lift your mood?
If you answered "Yes" to 3 or more questions, please use eb99's self-exclusion tool or speak with the support team.
Problem gambling and gaming addiction are real. There is no shame in it — many people face this and recover with the right support.
At eb99 we can't stop you ourselves, but when you're ready to stop — we give you every tool to make it easy.
The first step to solving any problem is admitting it exists. Be honest with yourself and with the people close to you.
Log in to your account to activate self-exclusion right away. Choose 30 days, 6 months, or permanently — whichever suits you. Once active, you will not be able to play for the selected period.
Speak with a mental health professional or counselor. Accessing mental health services in Bangladesh is much easier now than it used to be. Contact your doctor or a local hospital.
Tell your family and friends. Fighting this alone is hard. Having the support of people close to you makes the road to recovery much easier.
Seeking help is not a sign of weakness — it takes courage. eb99 is always here for you.
Eb99's Commitment to Responsible Gaming
Strict KYC at registration and withdrawal — minors will never be able to play.
All responsible gaming tools are completely free — no charges whatsoever.
Our support team is specially trained in Responsible Gaming.
When unusual gaming patterns are detected, we proactively reach out to offer support.
If you have any concerns about your gaming or need support, reach out through any of the options below.
Gaming at eb99 is about fun and entertainment. Use our tools to play responsibly and make every moment count.